Pharmacovigilance

A pharmacovigilance system of “FitOleum” LLP is operated in accordance with pharmaceutical quality system and company functions. The company focuses mainly on welfare and safety of our patients, as well as efficacy of medicinal preparations.

In case of adverse events (adverse reactions) of medicinal preparations of “FitOleum” LLP, as well as their inefficiency, you could contact us by the following ways:

1. Give us a telephone call:
   8 (727) 327 49 07  (helpline, 24-hour-available)
   8 (727) 297 27 00 (automatic call answer)
2. Fill out electronic form
   

   Patient's full name*
   

   Age*
   —Выберите вариант—up to 5 yearsto 18 yearsfrom 18 to 50 yearsover 50 лет

   Sex*
   —Выберите вариант—FemaleMale

   Phone number*
   

   Patient's address
   

   Name of the product*
   —Выберите вариант—Kyzyl may polyphyto composed oil 30 mlKyzyl may polyphyto composed oil 50 mlKyzyl may polyphyto composed oil 100 mlSuppositories KyzylmaySuppositories Kyzylmay with propolisSandthorn with Kyzylmay suppositoriesBurdock oil, oil extractLicorice oil, oil extractNettle oil, oil extractShukur May polyphyto composed oil

   Serial number (indicated on the package next to the expiration date)
   

   Place of purchase*
   

   Manifestation of an adverse reaction*
   

   Who informs*
   —Выберите вариант—PatientMedical personnel

   E-mail*
   

   
   

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3. Send a letter to the Qualified person for pharmacovigilance of “FitOleum” LLP
   By e-mail: info@fitoleum.kz
   By post: 040400, Republic of Kazakhstan, Esik, Mametov st. 25

Any information about adverse effects (adverse reactions) and a quality of preparations produced by “FitOleum” LLP is highly important to assess possible risks for patient health during the use of the medicines and minimize such risks.